Help

FAFSA Help

Error: The following error(s) have occurred:
  • You must enter a keyword.

Trending Questions

  • What is the FSA ID, and will I need it to complete the FAFSA?

    The FSA ID allows students and parents to identify themselves electronically to access Federal Student Aid Web sites. The FSA ID, which consists of a user-created username and password, replaced the PIN effective May 2015. It allows users to electronically access personal information on Federal Student Aid Web sites as well as electronically sign a FAFSA.

    While you are not required to have an FSA ID to complete and submit a FAFSA on the Web application, it is the fastest way to sign your application and have it processed. It is also the only way to access or correct your information online, or to pre-fill a FAFSA on the Web application with information from your previous year’s FAFSA.

    If you do not already have an FSA ID, you can create an FSA ID.

    If you have an FSA ID but do not remember your username, click Forgot Username.

    If you have an FSA ID but do not remember your password, click Forgot Password.

    Note: The password must be between 8 to 30 characters long. You can use any combination of numbers, uppercase and lowercase letters, and / or special characters.

  • Can my parent and I share the same FSA ID?

    No. You and your parent cannot share the same FSA ID. You must apply for an FSA ID and your parent must apply for an FSA ID. An FSA ID serves as part of a person’s identification, as well as their electronic signature, and should only be used by that individual.

    If you or your parent do not already have an FSA ID, you can create an FSA ID.

  • How do I get to the IRS Data Retrieval Tool after I have submitted my FAFSA?

    If you have already submitted a Free Application for Federal Student Aid (FAFSA) and would like to use the IRS Data Retrieval Tool to update your FAFSA with IRS tax return information, click Login to start a correction. Once in the FAFSA, navigate to the “Finances” section, where the option to use the IRS Data Retrieval Tool displays for eligible students and parents. You must indicate that you have completed a federal tax return to be eligible to use the IRS Data Retrieval Tool.

    Note: To finish, you must sign and submit this application and receive a confirmation page.

  • If I have been granted Deferred Action for Childhood Arrivals (DACA), can I still complete a FAFSA?

    Yes, and we encourage you to do so. Although DACA students are not eligible for federal financial aid, you may still be eligible for state or college aid, and submitting a Free Application for Federal Student Aid (FAFSA) can help you access those other types of aid. To begin your FAFSA, you must enter your Social Security Number. While completing the FAFSA, you must answer the “Are you a U.S. citizen?” question by selecting “No, I am not a citizen or eligible noncitizen.” After submitting your FAFSA, you should check with your school’s financial aid office to see what types of financial aid you may be eligible to receive.

    Note: Some states may have other ways to apply for state aid, and you should check with your financial aid counselor. For example, California has developed an alternative application for California students who are not eligible for federal aid but who may be eligible for the state's Cal Grant and institutional aid programs.

  • What is Verification?

    Verification is a process where your college confirms the data reported on your Free Application for Federal Student Aid (FAFSA). Your college has the authority to request documentation that supports income and other information that you reported on your FAFSA.

    Note: Your Financial Aid Administrator at your college may make corrections or updates to your FAFSA based on the documentation you provided to them during the verification process.

    For more information about verification, contact the financial aid office at your college.

Didn't find what you are looking for?
Try searching help.

Making Corrections

Already submitted your FAFSA and need to make a correction? Get help submitting a correction, adding a school, viewing or printing your Student Aid Report (SAR), and more.

Next Steps

You've submitted your FAFSA; what happens next? Understand your expected family contribution (EFC), your Student Aid Report (SAR), and next steps.

Contact Us

More Help Options

Didn't find an answer to your question? Contact the Federal Student Aid Information Center.

Chat with Us

Chat with Us:

Chat live with a customer service representative in a secure online chat session.

LIVE HELP

Call Us

Call Us:

Talk with a customer service representative over the phone. Our automated telephone service is always available.

1-800-4FED-AID (1-800-433-3243) or 319-337-5665
Hearing impaired? Call the TTY line: 1-800-730-8913

E-mail Us

E-mail Us:

Use the online form to ask your question, send us your comments, and/or alert us to a technical issue you are having. One of our customer service representatives will reply back via e-mail. Or you can e-mail us at FederalStudentAidCustomerService@ed.gov. We’ll respond within one business day.

E-MAIL US