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Trending Questions

  • I’m getting an error message that says, “You must enter a response for ‘First Housing Plans’ before proceeding to the next page.” What should I do?

    Make sure you have entered a housing plan for every school before you click Next.

    If you have a housing plan for each school but still get the error message, you may need to try a different web browser (e.g. Internet Explorer, Firefox, Chrome, or Safari). Before you exit your FAFSA, click Save at the bottom of the page and then click Exit. Your progress will be saved. Then using a different browser log back into your FAFSA, click Continue, and enter your password. You will be taken back to the "School Selection Summary" page where you can re-enter your housing plans and click Next to proceed.

  • I am trying to estimate my financial information from my 2013 income tax form and the tax line numbers in the FAFSA are different from the tax line numbers on my 2013 income tax form. What should I do?

    There was a change to the tax line numbers on the 2014 income tax forms that will impact which tax line numbers you should reference when estimating your financial information on the FAFSA.

    To locate the correct 2013 tax line references to estimate financial information on the FAFSA, you can use the 2014-2015 PDF FAFSA which is located on the Home page under FAFSA Filing Options [http://fafsa.ed.gov/fotw1415/pdf/PdfFafsa14-15.pdf].

    Example:
    The FAFSA will reference which tax line number you should use. On the 2015-2016 FAFSA, Question 37 states, “Enter your (and spouse’s) income tax for 2014. Income tax amount is on IRS Form 1040 – line 56, 1040A – line 37, or 1040EZ – line 10.” Whereas, the 2014-2015 FAFSA question 37 states, “Enter your (and spouse’s) income tax for 2013. Income tax amount is on IRS Form 1040 – line 55, 1040A – line 35, or 1040EZ – line 10.”

  • What if I (or my parents) haven’t completed taxes yet?

    If you or your parents have not completed your taxes yet, you can estimate your income and other tax return information, and then correct your application after you have filed your taxes.

    When estimating your tax return information, you should indicate that you will file your taxes. If your 2014 income is similar to your 2013 income, use your 2013 tax return to provide estimates for questions about your income. If your income is not similar, use the Income Estimator for assistance estimating your adjusted gross income, and answer the remaining questions about your income to the best of your ability.

    You must return to update the estimates you provided with your 2014 tax return information once you file. To update your estimates, click Make FAFSA Corrections after logging in to FAFSA on the Web. Navigate to the “Finances” section and indicate that you have already completed your taxes. If your tax return information is available and if you are eligible to do so, you should use the IRS Data Retrieval Tool to transfer your tax return information into your application.

    Note: To finish, you must sign and submit this application and receive a confirmation page.

  • I filled out my FAFSA and have decided to transfer/withdraw from college. What should I do?

    If you transfer to a different college, your federal aid does not transfer with you. You will need to add the new college’s Federal School Code to your Free Application for Federal Student Aid (FAFSA).

    To add colleges after you have already submitted your FAFSA, click the Login button on the home page (www.fafsa.ed.gov) and log into FAFSA on the Web (FOTW). Click Make FAFSA Corrections, and then navigate to the “School Selection” page.

    Note: You will need to check with the financial aid office at your new college to find out how much financial aid you are eligible to receive when you transfer.

    If you receive federal student aid (except for Federal Work-Study) and you withdraw from the college, a portion of the funds may need to be returned by you or your college.

    For more information about your college’s return-of-aid policy, contact the financial aid office at your college.

  • What if I forgot my PIN?

    If you have lost or forgotten your PIN, you need to request a duplicate. To do so, visit the PIN Home Page and select Request A Duplicate PIN from the list of options on the left side of the page. You will need to provide your challenge answer to request a duplicate PIN.

    When requesting a duplicate PIN, you can choose to either instantly view your PIN online or immediately receive an e-mail containing a hyperlink to your PIN.

    If you think your PIN was compromised (i.e., you think someone else knows it), then you should not request a duplicate PIN; instead, you should change your PIN. You can choose your own new PIN, or we can randomly generate one for you. To change your PIN, select Change My PIN from the list of options on the left side of the PIN Home Page.

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Making Corrections

Already submitted your FAFSA and need to make a correction? Get help submitting a correction, adding a school, viewing or printing your Student Aid Report (SAR), and more.

Next Steps

You've submitted your FAFSA; what happens next? Understand your expected family contribution (EFC), your Student Aid Report (SAR), and next steps.

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Didn't find an answer to your question? Contact the Federal Student Aid Information Center.

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Talk with a customer service representative over the phone. Our automated telephone service is always available.

1-800-4FED-AID (1-800-433-3243) or 319-337-5665
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E-mail Us:

Use the online form to ask your question, send us your comments, and/or alert us to a technical issue you are having. One of our customer service representatives will reply back via e-mail. Or you can e-mail us at FederalStudentAidCustomerService@ed.gov. We’ll respond within one business day.

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